Ford Power Promise
Electric Confidence From Day One
The Ford Power Promise is our commitment to electric vehicle confidence from day one -- it means supporting in the areas that matter most, like Home Charging, Ongoing Support & Guidance, On-the-Road Charging, and Battery Confidence. Every new all-electric Mustang Mach-E and F-150 Lightning comes with a complimentary home charger and standard installation*, along with 24/7 live support and so much more.
FAQs
Which charger will a customer receive as part of the Ford Power Promise™ Home Charging promotion?
If the customer is having a problem with their charger, what should they do?
What is the warranty for the home charger and where is it located?
If a customer leased an eligible electric vehicle, will they need to return the Complimentary Home Charger after the lease term ends?
What is considered a 'Standard Installation'?
A Standard Installation must comply with the following RocketEV guidelines:
- Installation must be fulfilled a RocketEV certified installer
- Installation must be completed at a residential property (a single-family home, duplex, condominium or townhome) with a dedicated electrical meter
- Charging hardware must be attached to the same structure as the main electrical panel
- Wiring runs (up to 80 feet) are externally mounted and visible
- Customer is solely responsible for obtaining any prior consents or approval from any applicable homeowner's association, condominium board, property owner (if customer does not own the residential property where the charging hardware will be installed), or any other third party
Who is responsible for performing the Standard Installation?
Who can the customer contact for support on their Standard Installation?
Which vehicles are eligible for the Complimentary Home Charger and Standard Installation promotion?
*Must purchase or lease a new 2024 or 2025 Ford F-150 Lightning, Mustang Mach-E or E-Transit from a Ford dealer between 2/1/2025 and 6/30/2025 to be eligible to receive (a) one (1) complimentary Ford Charge Station Pro, or similar model based on availability, with complimentary standard home installation up to $2,000, or (b) $2,000 bonus cash. Must take retail delivery from an authorized Ford dealer's stock by 6/30/2025. No trade-in required. Offer not available to Quebec residents or to fleet or commercial customers. Complimentary standard home installation must be per-formed through RocketEV Charging Solutions Inc. at a residential location with a dedicated electrical meter; re-strictions may apply based on structural and electrical limitations. Installation must be completed by 8/31/2025. Terms, conditions and restrictions apply. See your Ford dealer for details.
Take Advantage of This Offer Now!
